In today’s globalized marketplace, ethical and responsible business practices are no longer a niche concern but a core expectation. For companies operating within complex supply chains, ensuring compliance with social and ethical standards is paramount. The Sedex Members Ethical Trade Audit (SMETA) has emerged as one of the world’s most widely used social audit methodologies, providing a framework for assessing working conditions, health and safety, environmental performance, and business ethics.
A SMETA audit is not merely a pass/fail exercise. It is a collaborative process designed to identify areas for improvement and drive positive change. When non-compliances are identified, a Corrective Action Plan Report (CAPR) is created, outlining the steps required to address the issues within a specified timeframe.
Across multiple jurisdictions, companies are now subject to mandatory human rights and environmental due diligence requirements. These regulations require organisations to demonstrate that effective, risk-based systems are in place to identify, prevent, mitigate, and address adverse impacts within their supply chains. In this context, SMETA (Sedex Members Ethical Trade Audit) is commonly used as a voluntary due diligence tool to support supplier risk identification and monitoring.
SMETA—particularly 2-pillar audits (Labour Standards and Health & Safety) and 4-pillar audits (including Environment and Business Ethics) can support both social and environmental due diligence, when findings are integrated into governance, remediation, and monitoring processes.
Based on audit data and industry reports, a number of recurring non-compliances are frequently identified during SMETA audits. Understanding these common pitfalls is the first step toward proactive compliance.
Non-Compliance Category | Common Issues |
Working Hours & Rest Days | Excessive overtime, failure to provide mandated rest days, exceeding legal weekly hour limits (48 hrs/week standard, 60 hrs/week maximum). |
Wages & Benefits | Incorrect calculation of overtime pay, unauthorized deductions, failure to pay minimum wage. |
Time Records | Incomplete, inaccurate, or falsified time records. |
Health & Safety | Missing risk assessments, inadequate PPE, insufficient training. Chemical safety issues are the second most common non-compliance type. |
Fire Safety | Blocked exits, faulty alarms, inadequate drills, expired extinguishers. |
Chemical Management | Improper storage, missing or outdated Safety Data Sheets (SDS), lack of worker training. |
Grievance & Disciplinary Procedures | Weak documentation, lack of formal processes, fear of retaliation. |
Contractor & Subcontractor Control | Failure to ensure contractors meet ethical standards. |
Organizations can take several proactive steps to embed ethical practices into their operations:
SMETA compliance is an ongoing journey, not a destination. By proactively addressing common non-compliances, organizations can build resilient, ethical, and sustainable supply chains, ensuring long-term business success while benefiting workers and the environment.
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