It all boils down to safety: Reducing the risks of sustainable kitchenware

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It all boils down to safety: Reducing the risks of sustainable kitchenware

Blog - It all boils down to safety: Reducing the risks of sustainable kitchenware

The global sustainability movement has also led consumers to pursue safe and reliable kitchen products that positively impact the planet. While consumers once shared a concern about risks associated with non-stick or aluminum materials, brands are now focusing on recycled materials and sustainable processes and whether they’re introducing new risks to kitchenware safety.

Demand for home cookware products is skyrocketing due to everything from the rise of home cooking during the pandemic to the growing popularity of cooking shows and modular kitchens. Consumers everywhere have been busy trying new recipes, improving their skills, and looking to replace their old cookware with new items.

Food Contact / Kitchenware - A highly regulated industry

The kitchen utensils and cookware segment has long been highly regulated, with strict standards in place to ensure products don’t jeopardize the health and safety of consumers. Since kitchenware often comes into direct contact with food, one of the key risks centers on the potential presence of chemicals in these materials that could potentially migrate to the foods they touch. Consumers tend to trust that the products they purchase are safe, but how can they be certain – especially amid constant changes to materials and processes driven by the sustainability push?

Most countries around the world have strict regulations for products and materials that come into contact with food, and the rules vary based on the country and material. For instance, products sold in the EU and the US need to follow regulations such as the EC No. 1935/2004 (the EU) and the FDA 21 CFR (the US). Different countries in the EU have additional regulations, such as the LFGB Law in Germany and the DGCCRF recommendations in France.

These regulations typically cover the most common kitchenware materials, such as plastics, silicone and rubbers, metals and alloys, ceramics, wood, paper and board, and varnishing and end coating. The specific criteria depends not only on the type of material but its intended use. For example, a regulation may consider whether a container is plastic or ceramic and if it’s intended to be used for aqueous food such as water or coffee, acidic foods like juice, or alcoholic beverages like beer or wine, and if it’s designed for hot or cold.

It might seem surprising, but risks are still identified today in destination markets, even for well-known brands. Such events can not only damage the brand’s image but can also generate additional risks if the brand is subject to a fine or a product recall. Not even major brands are immune to product recalls, such as the global furniture and décor brand that had a mug recalled from the market that was found to be potentially migrating excessive levels of dibutyl phthalate (DBP).

Sustainable materials and harmful substances

While the global shift toward sustainable products and a circular economy is great news for the planet, it’s bringing with it new risks that may put product safety in danger. As one of many examples, the use of recycled materials is subject to risks due to the lack of visibility over the materials’ origin and the potential use of harmful chemicals in the transformation of raw materials to finished goods.

So, how can brands align their quest for increased sustainability with the importance of product safety? Clear visibility over the supply chain, improved traceability, and scientific methods that help verify the origin of new materials and the potential presence of harmful substances are some of the trends gaining traction to ensure a future that’s both sustainable and safe.

Other risks to think about

While chemical risks often come to mind first when discussing food contact materials, kitchen accessories have some associated physical risks related to fatigue, corrosion, and heat resistance as well as thermal hazards. Simply put, they need to fit their expected use, meaning if they’re marketed as microwave-safe or dishwasher-resistant, they must be able to handle the heat or water without breaking or suffering damage. Physical risks are also frequently identified in the kitchenware market, with the most common recalls including the risk of injury and burns due to products breaking under heat exposure, or laceration hazards resulting from product cracks.

Going beyond compliance

The kitchen utensils and accessories industry is highly competitive, with numerous brands competing for consumer attention amid constant product redevelopments and price battles. This adds additional complexity for brands and retailers, highlighting the importance of innovation and fit-for-use to bring products to the market that meet consumer expectations.

In this challenging environment in which supply chains are under constant pressure and shipping delays put delivery times at risk, ensuring product quality and safety before the end of production is key, so you ‘get it right the first time.’

API’s specialized solutions for kitchenware

API helps brands and retailers ensure their kitchenware’s safety, quality, and performance with tailor-made solutions. Some of our key areas of support include:

  • Laboratory testing: Testing according to EU/US or country-based directives to maintain chemical and physical safety, as well as testing with specific protocols to ensure performance and fit-for-use.

    Two of our latest innovations to support brands and retailers in their sustainability journeys include:
    – Recycled polyester testing to verify and quantify the amount of recycled polyester in your products.
    – Chem Scan Check – a scientific screening method that can detect 285+ substances in a single test to ensure there are no unexpected harmful substances.

  • Product development support: Identification of critical areas and recommendations for adjustment at the design or purchase stage.
  • Technical Compliance File: Documentation review that attests product compliance according to protocol definitions, from document collection and verification to report issuance.
  • Factory audits: Factory evaluations that assess factory capabilities to meet production standards and deliver safe products on time.
  • Dedicated programs: Bespoke programs based on each client’s needs that provide support at every stage of the supply chain.

Interested in learning more about API’s kitchenware solutions?

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How your brands can become more socially responsible

Today’s socially conscious consumers want more than just a product, and here’s why brands must adapt

In the last few years, we have seen companies and brands increasingly change the way they operate. The views of the customer are evolving and companies and brands need to adapt quickly. The coronavirus pandemic catalyzed a debate about the broader impact of human actions, with people concerned about the way we live, issues of social justice, and our destruction of the environment.

Increasingly, customers value companies and brands they can trust. Today’s consumer wants to purchase from companies and brands that are transparent in their work, create an impact, offer sustainable alternatives to regular products, and are vocal about causes that matter. Consumers have rising concerns about climate change, pollution, biodiversity loss, resource scarcity and the wider well-being of society. These changing behaviors and values regarding environmental friendliness, social responsibility, and economic inclusiveness translate into a demand for corporate change.

In the last few years, we have seen companies and brands increasingly change the way they operate. The views of the customer are evolving and companies and brands need to adapt quickly. The coronavirus pandemic catalyzed a debate about the broader impact of human actions, with people concerned about the way we live, issues of social justice, and our destruction of the environment. Increasingly, customers value companies and brands they can trust. Today’s consumer wants to purchase from companies and brands that are transparent in their work, create an impact, offer sustainable alternatives to regular products, and are vocal about causes that matter. Consumers have rising concerns about climate change, pollution, biodiversity loss, resource scarcity and the wider well-being of society. These changing behaviors and values regarding environmental friendliness, social responsibility, and economic inclusiveness translate into a demand for corporate change

Source: How sustainability is fundamentally changing consumer preferences – Capgemini

The global consumer goods industry is increasingly implicated in the debate because it faces significant challenges of its own and because many of its consumers are leading the movement for change. According to the Capgemini Research Institute, 79% of consumers are changing purchase preference based on the social responsibility, inclusiveness or environmental impact of their purchases.

Most companies, regardless of their size, are realizing the importance of creating products that show their brand positioning as a company that cares for the causes close to their heart. From environmental issues to social justice, it comes down to simply making a difference.

Additionally, there is increasing pressure from countries and NGOs, with continuous initiatives to reinforce control and ensure more responsible practices. The European Commission, for instance, recently proposed an import ban on products manufactured using forced labor, a proposal that still requires discussion and agreement by the European Parliament and the Council of the European Union before it is legislated, but that demonstrates the mechanisms under consideration to stop forced labor and modern slavery.

Frequent industry issues and the growing initiatives against

While there has been great improvement in recent years, the industry still struggles with ethical issues. Some of the most frequent issues found in the fashion industry include low wages, child labor, animal cruelty, health and safety risks, and environmental issues. The list, unfortunately, goes on.

Some initiatives for change could include:

  • Checking the material and product sources.
  • Repurposing old items and using pieces of them to create other products.
  • Supporting Community Fair Trade (different programs).
  • Supporting Ethical Trade (Ethical Trade Program, Supplier Code of Conduct).
  • Creating inclusive pieces that can be available for everyone. 
  • Changing packing in favor of more sustainable solutions. 
  • Taking a stand in helping the planet and being overall more environmentally conscious: generating less waste, reduction of CO2 emissions, electricity consumption, increasing the amount of recyclable material, decreasing unnecessary packaging materials. 
  • Being open about values, mission, and what they stand for while also taking action in these areas.
  • Taking a stand against animal cruelty.
  • Better treatment of workers.

The industry-wide initiatives around sustainability and CSR are endless, and these examples can be considered as good starting points.

There are many industry initiatives and reference tools that set the guidelines and requirements brands must follow to be more socially and environmentally responsible. Some of the most well-known ones include:

  • Sedex: Supplier Ethical Data Exchange
  • ICS: Initiative for Compliance and Sustainability
  • SLCP: The Social and Labor Convergence Program
  • ILO Conventions: International Labour Organization Conventions

How Our Expert Support Can Help You

At API, we provide expert solutions to support our customers in their CSR journey. Some of our programs include:

  •  Social audit assessment:
    – As per the defined code of conduct (ICS, Sedex, SCLP, ILO Conventions)
    – Tailor-made based on industry / your code of conduct / API’s standards and local labor laws
  • Supplier capacity building
    – Different programs for different suppliers (new, strategic, low performing, those with zero tolerance, however willing to improve, etc.)
  • Stake holders coaching
    – Awareness and pre-assessment set-up program for internal teams (audit, sourcing…)
  • Code of conduct, manual, audit guidelines creation & review
    – Creation from ground zero and based on your requirements, or review of existing materials – all with the support of our team of experts
  • Program benchmarking services for strategic suppliers
    – Assessment and program recommendation, report, monitoring

    Thanks to our boots-on-the-ground approach, we offer adapted solutions to our customers that go beyond the traditional industry standards. We put our expertise at the service of our customers with concrete solutions that leverage our daily presence in factories, such as follow-up on sustainability. 

Interested in finding out more about our CSR solutions?

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Infographie : comment simplifier votre mise en conformité et accroître la satisfaction des consommateurs

Infographie : comment simplifier votre mise en conformité et accroître la satisfaction des consommateurs

Découvrez les défis auxquels les marques sont confrontées et comment elles peuvent réduire les risques de non-conformité et mettre sur le marché des produits qui répondent aux attentes des consommateurs.

Notre infographie couvre :

  • Situation actuelle des risques et des non-conformités en Europe
  • Ce qui est nécessaire pour prouver la conformité
  • Comment gérer les tests des produits dans un processus interne
  • Qu’est-ce qu’un dossier de conformité technique produit (TCF) ?

Garantir la conformité des produits aux normes et réglementations du marché est une tâche complexe.  

Découvrez comment les marques et les détaillants peuvent réduire les risques de non-conformité en remplissant le formulaire et en cliquant sur « Télécharger l’eBook » pour obtenir votre exemplaire.

Solution API pour le dossier de conformité technique produit (TCF)

Chez API, nous proposons une nouvelle manière d’aider les marques à gérer la conformité des produits et au-delà. En savoir plus sur nos solutions TCF ici. 

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Ressources webinar

Reprise du webinaire : une solution durable – Chem Scan Check™

Dans cette vidéo, vous en apprendrez davantage sur notre nouvelle solution de durabilité — Chem Scan Check™.

Regardez la vidéo sur YouTube :

Les experts d’API présentent l’une des dernières solutions développées par Worms Safety Laboratories pour offrir une approche durable visant à atteindre 0 % de risques chimiques inattendus : Chem Scan Check™. Découvrez comment cette nouvelle solution aide déjà certains de nos partenaires à mieux gérer leurs stratégies de gestion chimique.

La solution innovante Chem Scan Check™ d’API

Pour accompagner nos partenaires dans l’optimisation de leurs stratégies de test, nous avons développé Chem Scan Check™ (CSC), une solution capable de détecter plus de 285 substances chimiques dangereuses en une seule analyse. Contrairement aux approches de test traditionnelles basées sur un simple résultat conforme/non conforme pour des substances attendues, cette solution offre une visibilité sur des substances potentiellement présentes — y compris celles qui ne sont généralement pas recherchées dans le cadre d’un test réglementaire.

Pour la première fois, une analyse chimique complète vous permet d’avoir une visibilité sur la quasi-totalité des substances dangereuses afin de prévenir les risques de non-conformité inattendus — en seulement 72 heures.

En savoir plus sur cette solution innovante ici. 

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Ressources webinar

Vidéo : solution pour les dossiers de conformité technique

Dans cette vidéo, vous en apprendrez davantage sur nos solutions de Technical Compliance File (TCF).

Regardez la vidéo sur YouTube :

Les marques et les distributeurs sont tenus de s’assurer que leurs produits respectent les normes et réglementations des marchés de destination, mais cela est plus facile à dire qu’à faire.

Chez API, nos solutions TCF aident nos clients à créer une identité numérique pour chaque produit, attestant de sa conformité aux dernières normes et réglementations applicables. Découvrez-en plus sur nos solutions TCF dans cette vidéo.

Les solutions de conformité d’API

Les experts d’API peuvent vous aider à respecter les exigences strictes en matière de conformité, et au-delà, en s’appuyant sur notre expérience dans les produits domestiques et les jouets.

  • Mettre en place des procédures adaptées
  • Définir le périmètre de conformité pertinent
  • Définir des critères supplémentaires de qualité et de sécurité pour aller au-delà de la conformité
  • Collecter et valider rapidement un grand volume de documents
  • Centraliser tous les documents en un seul endroit (disponibles pendant 10 ans)

En savoir plus sur nos solutions complètes de conformité produit ici. 

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Ressources webinar

Solutions API pour les jouets

Dans cette vidéo, vous en apprendrez davantage sur nos solutions complètes de gestion de la qualité pour les jouets.

Regardez la vidéo sur YouTube :

Chez API, nous proposons des solutions sur mesure pour gérer la qualité et la sécurité dès les premières étapes de développement, grâce à notre solide expertise.

Les solutions d’API pour les jouets

Chez API, nous accompagnons les marques tout au long de leur chaîne d’approvisionnement. En savoir plus sur nos solutions sur mesure pour les jouets ici. 

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Blogs

Updated standard EN 14749+A1:2022

 

An update of the European Standard EN 14749: 2016 was released in May, introducing the EN 14749+A1:2022 : Furniture – Domestic and kitchen storage units and kitchen-worktops – Safety requirements and test methods. This is one of the primary reference standards for the certification of furniture used in the home. It establishes some changes to the safety requirements and test methods for household and kitchen storage furniture and kitchen workshops.

Some of the key changes include:

  • Completion of the definition part.
  • Some additional tests and markings in the new amendment for TV furniture.
  • New markings for all types of storage units: Any unit intended to be attached to the building shall be supplied with installation instructions.

This standard will replace the previous version from November 30, 2022. If a storage unit is imported to Europe after the date of withdrawal, a EN 14749+A1:2022 test report shall be provided when it’s controlled by market surveillance.

Our experts at API can help support your transition to this or any other regulatory changes.

Do you need more information about this or any other standards?

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Blogs

Leveraging the power of customer reviews

Consumers have always had the power to vote with their wallets and decide what they do and don’t buy. But in today’s online world, they have the power to not only influence what they buy but what others buy.

Empowered by the connectivity of social networks and the democratization of information, consumers are taking control of where, when, and how they engage with brands. This has effectively given consumers a role in the supply chain as they demand more personalized products and expect brands to adapt to their needs.

Now they have been given a voice, consumers are increasingly willing to share their opinions publicly and seek out what others have to say. In some categories, consumers are reluctant to make purchases without independent recommendations. This has not only disrupted the traditional purchasing process but puts additional pressure on brands, who need to ensure they bring to the market products that live up to their promises.

According to a report from the technology company PowerReviews, customer reviews have become the single most important factor when making purchasing decisions, ranking above other elements such as price and recommendations from family and friends. 

How to make customer reviews work for your brand

One of the key benefits of reviews is that this feedback lets brands know whether a product is relevant to its audience and whether it’s better than its competitors’.

Although positive reviews can naturally benefit brands in enormous ways, negative product reviews can have drastic impacts. They can not only affect the sales of the product but can escalate to the point of harming the brand image as a whole.

That said, bad reviews also provide an opportunity to improve and show customers that the brand is actively listening and willing to bring improved products to the market that aligns with customers’ quality and safety expectations. Customer reviews can also help find niches in the market yet to be explored, based on what customers feel is missing in a product or would be nice to have.

Navigating the masses of online reviews and identifying real issues and their root causes to make valuable improvements is not always easy. It might require support from a third party who can assess and identify issues and establish the appropriate recommendations. 

Turning negative reviews into positive outcomes

At API, we help our customers improve quality and safety at the product development stage to meet consumer expectations through a dedicated program that uses five steps to:

  • help brands and retailers listen to and understand consumer feedback
  • identify the causes of bad ratings
  • establish recommendations for product improvements

What are the benefits for brands?
  • Better and differentiated products
  • Increased quality and safety
  • Increased customer satisfaction
  • Supplier empowerment
  • Better budget allocation

Interested in finding out how API can help you bring better products to the market? 

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ebook Ressources

Étude de cas : 2 solutions d’assurance qualité pour réduire les rappels de produits

Étude de cas : 2 solutions QA API utilisées pour aider les détaillants à optimiser leurs processus

Découvrez comment API a aidé un détaillant à réduire les rappels de produits de 60 % en un an et plus encore !

Reduce Product Recalls - Ebook: 2 Quality Assurance Solutions API Used to Help Retailers Optimize Their Processes

En tant que détaillant, vous comprenez que vos systèmes d’assurance qualité sont essentiels à chaque aspect de votre chaîne d’approvisionnement et à la satisfaction finale de vos clients.

Mais que se passe-t-il lorsque vous décidez d’apporter des changements à vos processus pour favoriser la croissance et que des imprévus surviennent ?

Notre nouvelle étude de cas couvre :

LES DÉFIS :
  • Le détaillant A a décidé de prendre en charge ses procédures d’approvisionnement, mais ne disposait pas d’une solution interne adéquate de contrôle qualité. et d’inspection, ce qui a conduit à ce que 95 % de ses expéditions soient signalées comme non conformes aux procédures de base, les plaçant « en attente ».
  • Le détaillant B a rencontré de nombreux problèmes liés à une conformité technique incomplète des produits, ainsi qu’à des incohérences dans les données produits, entraînant des retards dans la préparation et la révision technique requises pour la mise sur le marché.
CE QUE CES DÉTAILLANTS RECHERCHAIENT CHEZ UN PRESTATAIRE :
  • Aider à améliorer leurs processus décisionnels en matière d’évaluation de la qualité des produits afin de traiter immédiatement les problèmes dès leur apparition.
  • Créer des liens entre les processus d’efficacité de la chaîne d’approvisionnement et leurs systèmes et structures opérationnels afin d’identifier rapidement les risques et d’assurer un meilleur contrôle des coûts à long terme.
LES SOLUTIONS D’ASSURANCE QUALITÉ ET LEURS RÉSULTATS :
  • Grâce à une plateforme digitale personnalisée, le détaillant A a pu rationaliser ses processus et réduire le pourcentage de préparation des expéditions de 65 % à moins de 15 %.
  • Grâce à la mise en œuvre du logiciel TCF personnalisé, le détaillant B a réduit de 60 % en un an le nombre de rappels de produits.

S’assurer que vous êtes en mesure de gérer les problèmes de chaîne d’approvisionnement lorsqu’ils surviennent est essentiel pour votre activité. 

Découvrez comment nos solutions d’assurance qualité personnalisées ont aidé des détaillants comme vous en remplissant le formulaire et en cliquant sur « Télécharger l’eBook » pour obtenir votre exemplaire.

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ebook Ressources

eBook : Un guide d’optimisation de l’assurance qualité pour les marques régionales

Téléchargement gratuit : Guide d’optimisation de l’assurance qualité pour les marques régionales

Ce guide vous aidera à optimiser vos procédures d’assurance qualité actuelles et à améliorer vos systèmes qualité grâce aux meilleures pratiques.

A Quality Assurance Optimization Guide For Regional Brands

L’optimisation des procédures d’assurance qualité doit être considérée comme une opportunité d’amélioration continue et de positionnement stratégique de votre marque. 

Dans cet eBook, « Guide d’optimisation de l’assurance qualité pour les marques régionales » , nous explorons les défis et les stratégies QA que vous pouvez mettre en œuvre pour maintenir la compétitivité de votre marque. Ces procédures amélioreront non seulement la qualité de votre marque, mais renforceront également votre crédibilité. 

Voici un aperçu de ce que contient ce guide :

  • Défis liés à la qualité rencontrés par les détaillants régionaux
  • Solutions applicables à votre contexte 
  • Points clés à retenir des études de cas mondiales 

Nous avons rédigé cet eBook pour tout responsable qui comprend que la qualité est le critère ultime permettant d’évaluer l’efficacité d’un détaillant dans la mise en œuvre des systèmes QA tout au long de sa chaîne d’approvisionnement.

Prêt à lire cet eBook GRATUIT pour commencer à optimiser vos systèmes qualité ? Il vous suffit de remplir le formulaire et de cliquer sur « Télécharger l’eBook » pour recevoir votre exemplaire gratuit.