Brands and retailers can have relationships with a great number of suppliers, which can reach in the thousands for the bigger players. When the volume is that high, it can be difficult to think of individual suppliers as anything more than a transactional necessity for the manufacturing of hardline goods. But brands and retailers that see their suppliers this way may miss out on what their more reliable and advanced suppliers can offer them.
Increasing numbers of brands and retailers are looking for ways to empower their suppliers, but this is easier said than done. Effective buyer and supplier collaboration is not only about open communication across the entire supply chain, it’s about enabling the suppliers to feel they can share ideas and make recommendations as the true owners of hardline product quality.
While working with empowered suppliers is the ultimate goal, the path to getting there isn’t always straightforward and should be broken down into smaller goals. Some of the most common challenges brands and retailers face when looking to empower their suppliers include:
- Easy to say, but not to do
- Time-consuming
- Empowerment is based on trust but needs a system for monitoring
- Reluctance from some factories
- Unclear quality liability
Supplier empowerment: Where to begin
It’s important to keep in mind that empowering your suppliers means being in direct contact with them. Using intermediaries that muddy the waters can complicate the task and make it more difficult. Another question to ask is whether all your suppliers can be empowered. To answer this, you need to have a clear understanding of your supply chain. The factories most likely to align with your expectations will be the more strategic and trusted ones with a long-term approach. These are usually factories with a solid QMS and with whom there’s already fluid communication, a solid investment, and projects demonstrating growth to make this commercial relationship last.
You can start by asking some simple questions:
- Are you working directly with factories or through vendors?
- Do you have top factories that you work with?
- Do you have long-term partners?
- Do you have a stable sourcing strategy? Or do you shift countries frequently?
- Do you create partnerships with your manufacturers?
- What incentives will you bring to the factory? Will you bring more orders?
As essential as it is to understand where you stand before launching an empowerment program, it’s equally important to make factories understand the benefits for them. Among other elements, advantages for empowered suppliers include:
- Less external control
- Ahorro de costes y tiempo
- Improved quality processes and production output
- Improved partnerships with customers that can result in more orders
Supplier empowerment: Implementing an effective program
Empowering suppliers also offers significant benefits to brands and retailers of hardline goods. It allows for better resource optimization, going further upstream, and doing more quality assurance, ultimately reducing costs and allocating budget to areas of risk. The final objective would be to replace third-party inspections by shifting quality ownership to the suppliers. This would increase efficiency and ensure continuity, even during disruptions like those we saw in the last couple of years.
Brands and retailers with a solid quality management team can put all this in place through their internal teams, allocating time and resources to train and monitor their selected suppliers. That said, this sort of program, while worthwhile, isn’t easy to implement. It’s a time-consuming process that requires constant follow-up and a strong and comprehensive setup. Continuous monitoring is also necessary to ensure that factories are qualified and maintain expected quality standards.
Brands and retailers have the option to bring in additional resources and use a qualified third party to take charge of the program instead of allocating it to an internal team.
A 7-step program: The ‘Factory Certified Auditor Program’
At API, we support our clients’ supplier empowerment strategies as part of our global risk-based approach. We’ve implemented a 7-step program, the ‘Factory Certified Auditor Program,’ designed to empower the best-performing suppliers to perform their own inspections. The 7-step program covers:
- Program introduction to vendors
- On-site assessment
- Validation and training
- Examination
- Correlation & probation
- Certification
- Monitoring
Why should brands and retailers follow this program?
- Expert guidance: Industry experts introduce additional resources and external inputs when developing and implementing the program.
- Flexible and reliable: Training is prepared by industry experts according to customer needs and what’s already in place with multinational brands.
- Continuous monitoring: Regular monitoring ensures that factories are well qualified and maintain good quality standards.
- Increased quality, lower costs: Externalization of training and alignment with vendors aim to shift quality ownership in harmony with brand requirements.
- Neutral partner: An external, neutral agent can intervene as needed with no conflict of interest.
- Complete or partial manager participation: Managers can partake in 100% of the program or only the stages requiring reinforcement.
Interested in learning how API can help your supplier empowerment strategy?
Según Precedence Research, se espera que el mercado del poliéster reciclado (rPET) alcance los $14.230 millones de dólares en 2030, impulsado por la creciente demanda de productos sostenibles por parte de consumidores, gobiernos y ONG. El uso de rPET en bienes de consumo ya no es una tendencia, sino una realidad en muchas categorías, como juguetes y muebles. Lo que empezó con juguetes de peluche con relleno de rPET está evolucionando rápidamente hacia otros usos. El gigante danés de los juguetes Lego ha anunciado su primer prototipo de ladrillos fabricados con rPET procedente de botellas desechadas, e IKEA ha lanzado una gama de muebles de cocina con láminas de plástico fabricadas con botellas recicladas. Muchas otras marcas de muebles están fabricando productos con rPET, como sillas y taburetes, cajas de almacenaje, accesorios de baño y mucho más.


Effectively managing growing supply chain complexities is something that most purchasing managers/importers deal with on a day to day basis.
As your brand grows compliance issues you never knew were there (nor were prepared for) may rear their ugly head, and it’s up to you to begin pinpointing issues and plugging the holes your profits will fall through, before the consumers of today tear them open even wider.
Ensuring product compliance starts and ends with one thing:
A robust compliance program.


purchase price of $69.38 each, resulting in revenues totaling
A: One of greatest challenges is ensuring that each branch is able to comply with the
international regulation?
Let’s take a look at what Walmart did; They created what they call the Sustainability Index, which is essentially a scorecard for suppliers to be reported on from various social and environmental production factors.
Walmart has said that by the end of 2017 that 70% of its products will come from suppliers who participate through this Index, and as a benefits they will be endorsed as a sustainable partner and proud Walmart supplier.
Soluciones
Supply chain compliance is an important issue to address, with many local retail brands realising that compliance needs to be a top priority to be achieved in order to achieve a globally competitive advantage in the market.
So how do we go about achieving just that?
1. Supply chain visibility – This refers to the data visibility made available within your supply chain; from where your raw materials come from, to your factory’s technical operations right through to your
con procedimientos de calidad eficaces. También están al día de los últimos avances del sector y de las mejores prácticas a seguir. Como resultado, dispondrá de toda la experiencia y
El departamento de compras de cualquier organización tiene muchas funciones, desde la adquisición de materias primas hasta las pruebas de carga de diversos artículos domésticos, pasando por el cumplimiento de las políticas. Cada uno de estos componentes requiere el liderazgo y los conocimientos técnicos de un gestor de calidad para garantizar que todo el procedimiento se lleva a cabo con eficacia y de acuerdo con las normas establecidas.
– Todas las marcas se esfuerzan por aumentar su credibilidad en el mercado mundial; esta norma puede ayudarle a mantener esa ventaja competitiva, ya que los proveedores que la tienen suelen ser seleccionados por encima de los que no la tienen.
2. Mejora de la satisfacción del cliente - En esencia, esta norma trata de la mejora de la satisfacción del cliente, mediante una planificación minuciosa y una aplicación eficaz en la que el usuario final quede satisfecho con la funcionalidad, la calidad del producto y la forma en que se le ha entregado.
3. Mejor integración de los procesos - Comprendiendo y analizando sus procesos podrá encontrar claramente las mejoras necesarias. Éstas se basan en los datos recopilados para introducir mejoras en los procedimientos.
4. Mejore sus pruebas para la toma de decisiones - La toma de decisiones basada en pruebas se fundamenta en datos concretos. Las decisiones pueden tomarse a partir de datos que permitan una asignación adecuada de los recursos y, a su vez, supongan un ahorro para su marca.
5. Crear una cultura de mejora continua - Al inculcar un ciclo de mejora continua en su oficina de compras, no sólo aumentará sus resultados, sino también la calidad y el nivel de sus procedimientos y del producto final, además de crear esa satisfacción del cliente.
Un sistema de gestión de la calidad es esencial para garantizar