5 Top Tips to Motivating Your Quality Control Team

Building cohesion with your buying office and quality team may seem overly obvious or a task that may not even seem absolutely necessary in achieving your supply chain goals, but the benefits of this task are often under-estimated. Working within a team is an inevitable part of the tasks you are involved in. The supply chain key performance indicators will be what your quality control team is measured against, and this will outline whether you and your team have achieved your objectives effectively and efficiently. The intended objectives are to achieve high-quality outcomes owing to the effective and innovative functionality of the team. There are various attributes of high-performance teams and in this blog post we will take a deeper look into what the essentials are in effectively managing this team, through instilling a productive ethos within your supply chain. Learn how to cultivate a well-functioning and highly motivated quality control team by following these 5 top tips!

1. Lead from the front

A team that is led by someone who has a strong sense of leadership can drive the team towards the finish line in a successful manner and ensure that they are achieving the supply chain goals. A strong leader needs to be able to ensure that everyone is on track to achieving the goals as set out. They need to build confidence within the team. The leader is also responsible for managing all relationships and removing any issues that may hinder the effective functioning of the team. Lastly, the team needs to see you in the trenches, alongside them, digging deep. This creates a sense of solidarity and unity with your team. “Which business leaders do you look up to? Let me know in the comments below…”

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Check out our comprehensive guide to learn more about implementing a global quality assurance system.

2. Create a list of goals and objectives that need to be achieved

This is something that comes up regularly, and something that can not be stressed enough. Defining clear objectives and goals that are expressed and communicated from the top on down can have significant effects on building cohesion between you and your buying office. Clear objectives and guidance will help to manage your team’s expectations and will give your team a united way of working towards achieving those goals. This will also assist as a way of measuring their success or understanding where they may be failing and where to begin fixing it. This also provides a solid grounding of why and how they should be working together in order to ultimately achieve that.  

3. Use reporting as a form of accountability

Regular, daily reports are important for tracking team progress. The data collected and presented in your weekly meetings should align with your quality control plan and should make recommendations and adjustments where necessary. This will help you and your team understand what goals are on track to being achieved, what problems may need to be addressed and what things need a more strategic focus. The more accurate and concise your reporting is, the more focused your quality team can be in fixing potential problems and even avoiding potential risks. If your supply chain key performance indicators are not aligned with all departments of your supply chain, failure may be inevitable as each department is working to achieve fundamentally different things. One misaligned objective has far-reaching implications for the success or failure of the entire supply chain operation.  

4. Internal Conflicts should always be resolved quickly

Any team will at some point hit a spot of conflict when there is a misunderstanding or your goals aren’t aligned. As the team leader, you need to be able to manage this and resolve any conflict that may arise in a timely manner, so they do not become lingering problems that begin to infiltrate into the ethos of your team and quality of the work that is produced.  

5. trust your team

Creating a sense of trust and motivation within your team may sound too emotive for you, but everyone has a desire to be motivated. This creates a sense of ownership and a deeper sense of responsibility and control over their work. Improved team trust leads to an energized team, an energized team can lead to procedural innovation within your buying office which is exactly what you envision as a Quality Assurance director. Following these 5 tips will help you to nurture a highly motivated quality control team that are aligned with your supply chain strategy, guaranteeing increased operational efficiency for your brand! “Have you been able to implement any of these tips within your supply chain?” “How have they helped you?”  “What else is important for team building and motivation in your organization?” Get in touch with our API quality experts!