Taking the complexity out of compliance

All brands and retailers are obligated to ensure their products are compliant with the relevant standards and regulations in their destination markets. However, many factors make compliance a tricky task, including increasingly strict regulations and picking stores by local authorities, the need for improved traceability and records, and the large number of references requiring time and technical expertise.

In Europe alone, 2142 alerts were issued through Safety Gate in 2021 for products at risk of non-compliance. Among the most notified categories was consumer goods, including toys and electrical appliances.

Source: Safety Gate Annual Report 2021

While the types of risks varied, the most notified included:

Although most brands and retailers are conscious of the importance of bringing safe and compliant products to the market, defining the applicable scope across numerous product categories requires expertise. On top of this, gathering all the necessary documentation from various supply chain stakeholders can be overwhelmingly time-consuming. This administrative burden also attracts its own risks and the need for technical review, as nearly one document in every three evaluated by our experts is found to be non-compliant. In many instances, it isn’t easy to handle this process internally because of issues such as:

  • Complexity with keeping records up to date
  • Multiplicity of suppliers with different maturity and contacts (to be competitive and ensure effective pricing, brands tend to diversify)
  • Numerous documents requiring the right expertise, including knowing the applicable regulations to ask for the appropriate documents
  • No dedicated team: Considered a dull, administrative task by brand engineers but cannot be completed by someone without technical knowledge
  • Process too slow vs. rotation of collections too fast
  • Significant time required
  • No proper interface to coordinate document collection and review
Helping you bring to the market safe and compliant products

To alleviate this challenge, API has a dedicated solution – the Technical Compliance File (TCF). The TCF is a digital ID of your product and its proven compliance with the latest applicable standards and regulations, including:

  • Applicable protocols
  • Document validation/rejection
  • Validity over time

With more than 15 years’ experience developing TCF solutions, we help brands and retailers save time and money on this necessary task. We offer support with:

  • Setting adequate procedures
  • Defining the relevant scope of compliance
  • Helping establish additional quality and safety criteria that go beyond compliance
  • Collecting and validating a high volume of documents quickly
  • Gathering all the documents in one place (available for 10 years)
  • Corrective actions and suggestion for artworks.
  • Monitor the relevancy of the scope in the context of regulation changes.

In addition to our experts’ regulatory guidance, brands appreciate the minimal investment required, enjoy a higher degree of control with our clear digital platform, and are ultimately ready to provide the valid required documentation in cases of custom verification.


Reliable proof and increased visibility made easier


Cost and time savings
(vs. internally handled)

Internal resources allocation in strategic tasks

Fast reply to authorities
(documents available in one click)

Increased consumer satisfaction

Our easy-to-use TCF platform

Leveraging our years of experience in offering this service and valuable feedback from our clients, we have designed a user-friendly platform that supports our TCF solutions, which enables you to continually keep your eye on files in progress, those completed, and those expiring soon.

The platform introduces a new way to manage documentation, proving compliance with increased visibility on products and status, such as:

  • Quality overview of your products
  • Document status and tracking
  • Alerts management
  • Regulatory watch

Suppliers can now benefit from this convenient system by uploading the documents required to complete a TCF, receiving regular updates about a TCF status, and guidance from our experts on the next steps needed for any rejected documentation.

Interested in finding out more about how our TCF solutions can help your brand?