{"id":4532,"date":"2022-06-23T08:16:23","date_gmt":"2022-06-23T08:16:23","guid":{"rendered":"https:\/\/api-hk.com\/quality-assurance-for-household-goods-blog-prevent-product-defects-in-household-goods\/"},"modified":"2024-03-18T11:25:42","modified_gmt":"2024-03-18T11:25:42","slug":"prevent-product-defects-in-household-goods","status":"publish","type":"post","link":"https:\/\/www.api-hk.com\/de\/prevent-product-defects-in-household-goods\/","title":{"rendered":"7 Steps To Prevent Product Defects in Household Goods"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4532\" class=\"elementor elementor-4532\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e0a688d FTA-sec1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e0a688d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-152380e4\" data-id=\"152380e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdc4c23 service-para-1 elementor-widget elementor-widget-text-editor\" data-id=\"fdc4c23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 18-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tFinding a surefire way to prevent product defects and reduce them to zero is what good dreams are made of, but, sadly, the reality is usually closer to somewhat of a living nightmare for most importers.\n\nThe hard truth is that without taking a systematic approach to tackling the production aspect of your supply chain from the very outset it will put your entire operation at risk.\n\nIn this\u00a0post we seek to help outline 7 specific steps that you can take to minimise the amount of product defects that you experience during your entire production process, all in the hope of preventing product defects, but also helping you take a more collaborative approach to dealing with your suppliers.\n\n<strong>When things start to go wrong<\/strong>\n\nIt may happen that you\u2019ll receive a batch of products with the incorrect dimensions, the wrong color stitching on a couch or become aware that the incorrect tests were done, resulting in non-compliance and regulations not being met.\n\n<strong>Meanwhile&#8230;<\/strong>\n\nYour shipment is now delayed (or worse), possibly <a href=\"\/de\/qualitatssicherung-fur-haushaltswaren-blog\/shipment-stuck-in-customs-7-step-checklist-to-avoid-import-delays\/\" target=\"_blank\" rel=\"noopener\">stuck in customs<\/a> and the mountain of problems and paperwork just keeps stacking up, a domino effect of production issues with no light at the end of the tunnel.\n\n<strong>So, what can you do to prevent product defects all together?<\/strong>\n\nIt all starts with these 7 steps:\n<ol>\n \t<li>Communicating product requirements with your QC staff and suppliers<\/li>\n \t<li>Communicating your specific requirements for packaging<\/li>\n \t<li>Defining onsite tests and inline tests with your supplier and factory<\/li>\n \t<li>Defining your classification terminology with your supplier<\/li>\n \t<li>Establishing a perfect sample<\/li>\n \t<li>Conducting DUPRO quality control<\/li>\n \t<li>Conducting after production quality control<\/li>\n<\/ol>\n<h2>Communicating your product requirements with your QC staff and suppliers can help prevent quality defects<\/h2>\nCommunicating your product specification with your supplier is essential to safe guarding against product defects.\n\n<img decoding=\"async\" style=\"width: 427px; margin: 0px 15px 15px; float: left;\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2775265\/Blog%20Images%20March%202017\/A%20quality%20control%20plan%20for%20reporting%20.jpg\" alt=\"Steps to help prevent product defects\" width=\"427\" \/>Product specification can look anything like your products dimensions, the volume, it\u2019s weight, the color and any specific labeling that it may need to meet regulation.\n\nIn your specifications you need to ensure that you are as specific as you can possibly be, from specific color palettes to the maximum weight of an electric blender. The more specific you are, the easier it will be for your supplier to meet your specifications.\n\nThese specifications will also provide your supplier\u2019s quality control team with a standard\/guide to monitor the production of the item appropriately.\n\nThis is where the <a href=\"\/de\/qualitatssicherung-fur-haushaltswaren-blog\/third-party-quality-inspection-services-vs-in-house-inspectors\/\" target=\"_blank\" rel=\"noopener\">in-house vs outsourced inspection<\/a>\u00a0arguments come in.\n\nYou need to establish whether an in-house team is fully capable of conducting all of the appropriate tests and reporting that is needed for your product, or whether it will be of greater benefit to outsource the professional expertise to a third party quality provider.\n\nAs an importer, you need to ensure that you are up to date with all the latest regulation that is specific to your product.\n\n<strong>Are you?<\/strong>\n\n{{cta(&#8216;37580c78-0398-44e8-8f88-7682a9c94777&#8242;,&#8217;justifycenter&#8217;)}}\n<h2>Communicate your packaging requirements to Prevent product defects<\/h2>\nYour product needs to meet packaging requirements when shipped.\n\nThis will often mean that all the necessary documentation will be present and\/or visible on the package during the import and export customs process.\n\nYou need to specify the packaging requirements and what exactly needs to be present on the outside of the box. This will safeguard against possible damage during shipment, ensuring their safe arrival.\n\n<img decoding=\"async\" style=\"margin: 0px auto; width: 450px; display: block;\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2775265\/Packaging%20requirements.jpg\" alt=\"Packaging requirements to prevent product defects\" width=\"450\" \/>\n<h2>What onsite tests and checks will you be doing?<\/h2>\nYour quality control team, whether an in-house or outsourced team, have to be informed about the types of quality tests that need to be conducted on site.\n\nOnce you confirm what tests are needed, your inspection team will need to know what testing equipment is needed per product.\n\nAn electrical juicer for example will be tested differently to what tests will be needed for other product categories.\n\nIf you choose to use an <a href=\"https:\/\/www.api-hk.com\/de\/qualitatssicherung-fur-haushaltswaren-blog\/10-benefits-of-using-a-third-party-quality-provider\/\" target=\"_blank\" rel=\"noopener\">experienced third party quality provider<\/a> you will be able to leverage their technical expertise, for example, the exact type of load testing that may be needed for a couch that is destined for the European market.\n\nAn experienced third party provider will also have labs with controlled environments and all the right equipment to test your product, along with the constant monitoring of any updates in regulation that you may need to be aware of.\n\n&nbsp;\n<h2>Have you agreed upon the defect classification terminology?<\/h2>\nMany importers choose to use the following classification terminology when dealing with their suppliers:\n<p style=\"padding-left: 30px;\"><strong>A critical defect &#8211;<\/strong> This is defined when the product may cause possible injury or harm to the end user. This product&#8217;s safety is compromised.<\/p>\n<img decoding=\"async\" style=\"margin: 0px 15px 15px 0px; float: left; width: 391px;\" title=\"Preventing product defects - lab testing\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2775265\/Preventing%20product%20defects%20-%20lab%20testing.jpg\" alt=\"Preventing product defects - lab testing\" width=\"391\" data-constrained=\"true\" \/>A laptop\u2019s battery overheating that when unattended whilst charging can cause fires would be classified as a critical defect.\n<p style=\"padding-left: 30px;\">Where the product in question can cause injury to the end user, this results in product recalls and is hugely damaging to your brand.<\/p>\n<p style=\"padding-left: 30px;\"><strong>A major defect &#8211;<\/strong> This is defined when its condition will affect the sale of the product in the marketplace, likely resulting in the end user returning it with dissatisfaction.<\/p>\n<p style=\"padding-left: 30px;\">A coffee maker that does not heat the water adequately to make a decent, drinkable cup of coffee is classified as a major defect.<\/p>\n<p style=\"padding-left: 30px;\">This product has caused dissatisfaction amongst its end users and they then return it to the store, likely reviewing the product online, which will have an impact on the future sales of that item.<\/p>\n<p style=\"padding-left: 30px;\"><strong>A minor defect &#8211;<\/strong>\u00a0This is defined when its defect is small, and will not affect its saleability in the marketplace and does not pose any harm or injury on the end user.<\/p>\nTake a wooden coffee table for example. Your quality control teams takes the product through its tests and they come across a scratch underneath the table.\n<p style=\"padding-left: 30px;\">This is a scratch that your end user will not see in normal use of the product or may never even see it for that matter. This is what we would classify as a minor defect where this product will still go to market as it will not cause any damage or harm to the end user.<\/p>\n<p style=\"padding-left: 30px;\"><strong>But that\u2019s not all&#8230;<\/strong><\/p>\n<strong>What about a sample?<\/strong>\n\nI have left obtaining a sample for the end&#8230;as some importers don\u2019t require a sample before production.\n\nWhile this is not a necessity, by adding this into your production procedure <a href=\"\/de\/the-ultimate-guide-to-preventive-quality-management\/\" target=\"_blank\" rel=\"noopener\">it can help you significantly reduce product defects<\/a> that come from your selected supplier and factory.\n\nOnce you have established the appropriate product requirements, you can then request a sample from your supplier.\n\nOnce you receive your sample you need to analyze it and ensure that it meets all of your requirements, and then send it back to your supplier with either a confirmation to go ahead with your production, or with a list of further specifications that they need to meet.\n\n<strong>Well, what happens if it doesn\u2019t meet your requirements?<\/strong>\n\nSamples will not always meet your specified product requirements.\n\nOften times you can catch this just by holding or looking at the product. But, more often than not a\u00a0substandard\u00a0product of will reach the end consumer opening your brand up to severe damage and risk.\n<img decoding=\"async\" style=\"width: 400px; margin: 15px; float: right;\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2775265\/Preventing%20product%20defects%20-%20testing%20tools.jpg\" alt=\"Preventing product defects - testing tools\" width=\"400\" \/>\n\nTherefore an important question you should be asking your supplier before all this is, how they will go about preventing any quality issues that may arise during your operation?\n\nUnderstanding how your supplier handles quality pressures and compliance procedures will help define what kind of relationship you have with them.\n\nBefore mass production, your supplier needs to provide you with a <a href = \"https:\/\/www.api-hk.com\/de\/qualitatssicherung-fur-haushaltswaren-blog\/the-ultimate-compliance-solution-for-professional-importers\/\" target=\"_blank\" rel=\"noopener\">technical compliance folder (TCF)<\/a>\u00a0which must contain full compliance reports from physical safety reports, to chemical safety to electrical safety.\n\nFor any missing reports, your sample product will need to go through all of the testing procedures that is required to meet specific levels of compliance for your destination country.\n\nIf after being tested and analyzed it does not pass the minimum requirements needed for the product, your factory should be able to provide you with <a href=\"\/de\/qualitatssicherung-fur-haushaltswaren-blog\/2-root-cause-analysis-techniques-for-an-improved-quality-audit\/\" target=\"_blank\" rel=\"noopener\">a root cause analysis<\/a> to address what went wrong and then advise on any corrective or preventive action plan.\n\nFrom here they will be able to make the adjustments as needed and you may also want them to send you another sample after they have made the adjustments that you specified.\n\n&nbsp;\n<h2>How to manage quality during your mass production process?<\/h2>\nDuring the production process, there is often a variation in the quality of the products.\n\nThis is why you should be employing a factory quality control team to minimize this scope of variation.\n\nThis team does this through inline production checks that will identify any defects that can be amended on the production line.\n\nDuring your supplier selection phase you would have done an analysis on the success rate of your factory. This will help you determine whether or not you should outsource your inline inspections to a qualified third party quality provider.\n\nTheir production line expertise will help raise the level of the overall quality system of the factory, therefore minimizing the number of product defects coming out of the factory.\n\n&nbsp;\n<h2>You can also secure the quality of your production through final inspection controls<\/h2>\n<img decoding=\"async\" style=\"margin: 0px auto; width: 450px; display: block;\" title=\"preventing product defects - Sample test\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2775265\/preventing%20product%20defects%20-%20Sample%20test.jpg\" alt=\"preventing product defects - Sample test\" width=\"450\" data-constrained=\"true\" \/>\n\nManaging product defects can also be addressed after mass production through a <a href=\"https:\/\/www.api-hk.com\/de\/solutions\/quality-inspection-solutions\/final-random-inspection-for-household-goods\/\" target=\"_blank\" rel=\"noopener\">Endkontrolle (FRI)<\/a> to check to filter out any last defects within your products.\n\nOften times samples are drawn after mass production for chemical testing and again during your first shipment and also in the case of a re-order shipment.\n\nDoing chemical tests on samples during these three stages is a way of ensuring that your products are still in compliance as contamination may have occurred on the production line or during your shipment process.\n<h2>Wichtigste Erkenntnisse<\/h2>\nProduct defects are not ideal, suppliers hate them as much, if not more than you do.\n\nBy following the guide laid out above, you will be setting a solid foundation on which to begin minimizing the amount of product defects that you experience.\n\nSo let\u2019s round this all up:\n<ul>\n \t<li>Communicate your product requirements<\/li>\n \t<li>Communicate your packaging requirements<\/li>\n \t<li>Defining onsite tests and inline tests<\/li>\n \t<li>Defining your classification terminology<\/li>\n \t<li>Establish a perfect sample<\/li>\n \t<li>During production quality control process needs to be defined<\/li>\n \t<li>After production quality control process needs to be defined<\/li>\n<\/ul>\nBy following the steps as laid out above you will be achieving products of the highest quality every time.\n\n<em><strong>An insider&#8217;s tip!<\/strong><\/em>\n\n<a href=\"https:\/\/www.api-hk.com\/de\/qualitatssicherung-fur-haushaltswaren-blog\/3-tips-to-improve-product-compliance-with-good-supplier-relationships\/\" target=\"_blank\" rel=\"noopener\">Build a collaborative relationship with your supplier<\/a>.\n\nAn often underrated element of preventing product defects is building a good collaborative relationship with your supplier. Go out of your way to develop this and it can have long term benefits for your organisation and the products that are manufactured.\n<h3 class=\"p1\" style=\"text-align: center;\"><\/h3>\n<h2 style=\"text-align: center;\">IST DIE EINHALTUNG DER VORSCHRIFTEN EINE HERAUSFORDERUNG F\u00dcR SIE?<\/h2>\n<h2 style=\"text-align: center;\"><a href=\"https:\/\/www.api-hk.com\/de\/kontaktieren-sie-uns\/\">CONTACT US TO BUILD A COMPLIANCE PROGRAM UNIQUE TO YOUR NEEDS TODAY<\/a><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Finding a surefire way to prevent product defects and reduce them to zero is what good dreams are made of, but, sadly, the reality is usually closer to somewhat of a living nightmare for most importers. The hard truth is that without taking a systematic approach to tackling the production aspect of your supply chain [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[12],"class_list":["post-4532","post","type-post","status-publish","format-standard","hentry","category-blogs","tag-preventive-quality-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Steps To Prevent Product Defects in Household Goods<\/title>\n<meta name=\"description\" content=\"Take a look at the 7 steps to prevent product defects, and take a more collaborative approach to dealing with your suppliers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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