Case Study: 2 Quality Assurance Solutions API Used to Help Retailers Optimize Their Processes

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Case Study: 2 Quality Assurance Solutions API Used to Help Retailers Optimize Their Processes

Case Study: 2 QA Solutions API Used to Help Retailers Optimize Their Processes

Learn how API helped one retailer reduce product recalls by 60% in a year and more!

As a retailer, you understand that your quality assurance systems are essential to every aspect of your supply chain and the ultimate growth of your business.

But, what happens when you decide to undergo process changes to facilitate growth and things take an unexpected turn for the worst?

Our new case study covers:

THE CHALLENGES:
  • Retailer A decided to take procurement procedures into their own hands and didn’t have an adequate quality control and inspection system in place, resulting in over 50% of their shipment being held due to basic procedural non-compliances rendering them “pending”
  • Retailer B experienced many product recalls due to incomplete/unavailable technical compliance files, and found themselves in a place where there was a lack of resources to begin properly monitoring and reviewing all the technical requirements for all the products that needed to get to market
WHAT THESE RETAILERS WERE LOOKING FOR IN A PROVIDER:
  • Help in improving their decision process on product quality assessment to deal with issues immediately before they became problems
  • Greater insights into the efficiency of their suppliers and their operational systems and structures, to help them to identify risk early on and provide long-term cost savings
THE QUALITY ASSURANCE SOLUTIONS AND THEIR RESULTS:
  • With actionable, real time data and information, retailer A was able to streamline their processes and decrease their “pending” release shipment percentage from 65% to less than 15%
  • By implementing customized TCF software, retailer B reduced the amount of product recalls they experienced by 60% in a year

Ensuring that you are equipped to deal with supply chain issues as they arise is essential for your business. 

Learn more about how our customized quality assurance solutions helped retailers just like you by filling out the form and clicking ‘Download eBook’ to download your own copy.

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eBook: A Quality Assurance Optimization Guide For Regional Brands

Free Download: A Quality Assurance Optimization Guide For Regional Brands

This guide will help you to optimize your quality assurance procedures and empower you to improve your current quality systems through best practice.

Striving for optimized quality assurance procedures should be seen as an opportunity for continued strategic and competitive advantage that can put your brand in a position for growth. 

In this eBook, “A Quality Assurance Optimization Guide For Regional Brands” we explore the challenges of QA and what strategies you can use to implement into your quality systems to maintain your competitive advantage. These procedures will not only enhance your brands quality, but also strengthen your credibility. 

Here’s a quick look at what’s inside the guide:

  • Quality challenges faced by regional retailers
  • Solutions that can be applied to your context 
  • Key take aways from global strategies. 

We wrote this eBook for any manager who understands that quality is the litmus test for how effectively a retailer is at implementing its QA strategy across its supply chain.

Are you ready to read this FREE eBook to begin optimizing your quality systems? Just fill in the form and click “Download eBook” to request your FREE copy.

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Resources Visual Guide & Infographic

Visual Guide: Why Every Company Should Get Environmental Auditing!

Free Visual Guide: Why Every Company Should Get Environmental Auditing!

Everything you need to know to promote employee awareness, comply with environmental regulations and save on costs!

A ‘must-have' solution for ethical retail brands

Modernization and the age of industry has propelled us all into the 21st century, but at a dire cost that is being paid by the very home that sustains us.

Ethical retail brands understand the need to address non-compliances in their supply chain. Gaining favor in the eyes of environmentally conscious consumers and making a positive impact all starts with an environmental audit.

Our comprehensive auditing visual guide covers:

  • Why you should adopt an EMS
  • Complying with ISO 14001
  • Types and scope of environmental audits
  • Essential pre-audit/post audit activities 
  • Key benefits and more…

Discover absolutely everything your brand needs to know to about this audit and how it can help you save on all fronts by filling in the form and clicking “Download eBook” to request it for FREE .

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Resources Visual Guide & Infographic

Infographic: Safer Toys, Shorter Time-to-Market

'Safer Toys, Shorter Time-to-Market' infographic

This infographic will teach you some measures that you can adopt to tackle risks at an early stage.

Our ‘Safer Toys, Shorter Time-to-Market‘ infographic provides brands and their teams with insights on anticipating risks from the early stages of development. In this unpredictable and challenging time, ensuring product compliance and preventing risks have become more critical than ever. 

Take a closer look at the preventive actions that can help you avoid the feared ‘FAIL’ result in a pre-shipment test. 

Fill out the form and click “Download eBook” to receive your complimentary copy.

API SOLUTIONS FOR TOYS

At API we support toy brands across their entire supply chain. Read more about our tailor-made solutions for toys here

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ebook Resources

eBook: The Ultimate Quality Inspection Guide: The 9 Steps You Don’t Want To Miss!

9 Step Quality Inspection Guide For Improved Product Quality

Learn how API can help you improve your overall product quality through optimizing your quality inspection systems.

What can you expect from our Quality Inspection Guide?

We walk you through:

  • How you can go about identifying your needs with API’s team 
  • Why golden samples are important 
  • Why defining your product specifications are important 
  • The key benefits of each inspection type that API can offer you 
  • How important data based insight can be utilized for improvement strategies

This inspection guide is for every quality manager, importer and retailer that seeks to understand the benefits and importance of the quality procedures you choose to use for your product and what they can do to improve your overall factory performance.  

*Bonus – We have also added checklists to help further assist you in improving your product quality!  

Are you ready to learn more about how our customized quality inspection solutions can benefit you? Fill out the form and click ‘Download eBook’ to download your very own copy.

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eBook: How To Build Systems To Ensure Product Compliance For Large Supply Chains

Free Download: "How To Build Systems To Ensure Product Compliance For Large Supply Chains"

As an importer, how do you address the need for compliance within your supply chain?

How To Build Systems To Ensure Product Compliance For Large Supply Chains

Importers the world over have needed to keep up with the constant changes in global regulations. These constant changes and growth in the market have meant that things like product compliance and supply chain transparency have become essential to operational success.

In this ebook, “How to build systems to ensure product compliance in large supply chains” We discover exactly how to build these systems.

Here’s a quick look at what’s inside:

  • Why is compliance necessary
  • How to turn compliance challenges into opportunities for growth
  • Specific audits that are needed for compliance in your supply chain
  • Ever wondered how to create a compliance culture? We show you how

This eBook is for any importer who understands that product compliance and transparent supply chains are the only way to remain globally competitive.

Are you ready to read this FREE eBook and begin creating that desired compliant supply chain? Just fill in the form and click “DOWNLOAD NOW” to request your FREE copy.

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eBook: Implementing a Global Quality Assurance System

Free Download: Implementing a Global Quality Assurance System: How to build consensus and ensure buying offices are implementing quality systems effectively

How to build consensus and ensure buying offices are implementing quality systems effectively.

In the modern economy, retailers no longer operate as a single entity but compete as a global supply chain. It is the cumulative effect of every node in the geographically dispersed network, effectively performing its tasks in alignment with the corporate strategy that creates and develops a competitive advantage.

In the ebook, “Implementing a Global Quality Assurance System: How to build consensus and ensure buying offices are implementing quality systems effectively,” we explore the challenge of aligning buying offices with a corporate strategy that is flexible and agile enough to adapt to customer demands and respond to competitors’ actions without compromising on the quality of the final product. 

Here’s a quick look at what’s inside our latest ebook:

  • Demands on the retail supply chain
  • The challenges faced by buying offices
  • How to develop consensus between buying offices and corporate strategies 
  • Best practices for implementing quality systems

This eBook is for any manager who understands that quality is the litmus test for how effectively a retailer is at implementing its strategy across its supply chain.

Ready to read this FREE eBook and implement quality systems effectively? Just fill in the form and click “DOWNLOAD eBook” to request your FREE copy.

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Blogs

How to get your outdoor furniture summer-ready for next season

Summer is just around the corner, and as customers get their gardens, terraces, and balconies ready for the balmy months, outdoor furniture brands and retailers are already preparing their collections for next year’s season. Demand for outdoor furniture has soared as a result of the pandemic, but the industry hasn’t escaped the supply chain crisis that began in 2020. Two years on, the journey from raw materials to the end customer remains challenging and lengthy.

While increased demand is great news for the outdoor furniture industry, this has led to a backlog of orders and tasks that has been difficult to manage. While business is returning to normal in prominent manufacturing countries like China, Vietnam, and Indonesia, manufacturers are still facing delays and the scarcity of raw materials needed to build the furniture. Furthermore, once the product is ready, it still needs to reach the consumer, and shipping times remain long with container shortages and products getting caught in the supply chain traffic jam. With no option to delay the outdoor furniture season, products must arrive on time, or businesses risk losing customers to competitors.

That said, the arrival of products on time isn’t enough to satisfy increasingly demanding consumers. According to the Outdoor Garden Furniture market study by Fact.MR (Feb 2022), consumers desire outdoor furniture that is:

          Resistant to climate conditions

          Good quality

          Durable

          Insect and mold resistant

          Crack-proof

          Sustainable (using eco-friendly materials and processes)

What does this mean for brands and retailers? Businesses need to operate speedily while ensuring the quality and fit-for-use of their products, which means that getting things right the first time and anticipating mistakes has never been more crucial.

How to ensure quality outdoor furniture from the beginning

The best way to get outdoor furniture products right the first time is to detect issues as early as possible in the supply chain. The easiest way to achieve this is to go upstream and anticipate risks from the earliest stages of raw materials and manufacturing.

Key points to look at include:

          Ensuring you have the right design

          Ensuring product compliance

          Ensuring the right production process

          Defining the right control plan

Utilizing the support of a third party can help brands and retailers address these challenges while relying on an independent expert to secure product quality and fit-for-use. This will reduce issues at the end of the supply chain, avoid delays, and satisfy customers with products that arrive on time and meet their expectations. 

At API, we provide comprehensive expert solutions for outdoor furniture. With more than 25 years’ experience and a portfolio of international brands and retailers that trust our knowledge, our suite of solutions is dedicated to securing the quality, safety, and performance of outdoor furniture products across the entire supply chain from the earliest stages of development. Some of these include:

          Help during product development: Ensure better products from the early stages of development through:

Ø  Raw material traceability

Ø  Suggestions on sustainable processes

Ø  Suggestions on product improvement

Ø  Validation of control plans, marking, product characteristics, golden sample

Ø  And more

 

      Design/prototype review at the factory or lab: This includes expert reviews at the factory, showroom, or at our network of laboratories at the moment of product selection, including conformity criteria, risk and issues anticipation, and recommendations for improvements.

 

      Sample validation: Validation of a final sample before production will define the model to follow and ensure the rest of the production is manufactured according to the brand specifications.

 

      In-production process assessment and root cause analysis: This aims at understanding the processes for improved finished products with a high focus on identifying, assessing, and improving the manufacturing methods critical to quality and safety to prevent failures.

 

      Physical, mechanical, and chemical compliance testing: Ensure the safety and quality of your products through:

Ø  General safety tests

Ø  Stability

Ø  Strength and resistance

Ø  Fire resistance

Ø  Restricted substances chemical analysis

Ø  And more

 

       Fit-for-use and performance testing: Evaluate your products’ performance and durability, including:

Ø  Resistance to aggressive environments

Ø  Corrosion, UV aging, rain and water resistance, heat resistance, etc.

Ø  Usage resistance (scratches, stains, washing, tearing, metal finishing adherence, etc.)

Ø  Product feel and support

Ø  Textile performance

Ø  And more

 

      Recycled polyester testing: This scientific method verifies and quantifies the amount of recycled polyester in products to ensure what you bring to the market while supporting your marketing claims.

 

          During production inspection: Inspection of the finished goods at 5% or 10% of the production completion will identify issues early in the production line.

 

Interested in finding out more about how API can help your brand with our adapted outdoor furniture solutions?